Privacy Policy

Introduction

VectorPulsing B.V. ("we", "us", or "our") operates the website vectorpulsing.top and provides fitness training services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

VectorPulsing B.V. is the data controller for the personal data we process. Our contact details are:

Data We Collect

We collect and process various types of personal data depending on how you interact with our services. The data we collect includes:

Personal Information

• Name, email address, phone number
• Address and contact details
• Date of birth and emergency contact information
• Health and fitness information relevant to training
• Payment and billing information

Website Usage Data

• IP address, browser type, and device information
• Pages visited, time spent on our website
• Referring websites and search terms used
• Cookie and tracking technology data

Training and Service Data

• Fitness assessments and progress records
• Training session attendance and participation
• Dietary preferences and nutritional information
• Photos or videos for progress tracking (with consent)

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate legal grounds:

Service Provision (Contract Performance)

• Providing personal training and fitness services
• Creating and managing your training programmes
• Processing payments and managing your account
• Communicating about your sessions and progress

Legitimate Business Interests

• Improving our services and customer experience
• Website analytics and performance monitoring
• Marketing and promotional communications (with consent)
• Ensuring safety and security of our facilities

Legal Compliance

• Complying with health and safety regulations
• Maintaining records for tax and accounting purposes
• Responding to legal requests and protecting our rights

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted third-party providers who assist us in operating our business (payment processors, email services, analytics providers)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Emergency Situations: With medical professionals or emergency services if necessary for your safety
• Business Transfers: In connection with any merger, sale, or transfer of our business assets

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our typical retention periods are:

• Active Members: Throughout your membership and for 7 years after termination for legal and tax purposes
• Website Visitors: Analytics data retained for 26 months
• Marketing Data: Until you withdraw consent or request deletion
• Health Information: Retained for 8 years as required by healthcare regulations

Your Rights

Under GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, please contact us using the details provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure backup and recovery procedures

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last modified" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.